Privacy Policy

1. Information We Collect

We collect information you provide directly:

• Account data: Name, email address, phone number when you register or book.
• Booking data: Departure dates, traveller counts, pickup locations, special requests.
• Payment data: Payment method selection. We do not store card details — payments are processed securely.
• Device data: IP address, browser type, and usage data collected automatically via analytics.

2. How We Use Your Information

• To process and fulfil your bookings and orders.
• To communicate booking confirmations, itineraries, and updates via email/WhatsApp.
• To improve our platform and personalise your experience.
• To comply with legal obligations.

3. Data Sharing

We share your data only with:

• Verified local tour operators to fulfil your booking.
• Payment processors to complete transactions.
• Analytics providers (Google Analytics, GTM) to improve our service.

We do not sell your personal data to third parties.

4. Cookies

We use cookies and local storage to maintain your cart, remember your preferences (e.g. theme, payment method), and analyse site traffic. You can disable cookies in your browser settings, though some features may not work correctly.

5. Data Retention

We retain your data for as long as your account is active or as required by law. You may request deletion of your account and associated data by contacting us.

6. Your Rights

Under applicable Indian data protection laws, you have the right to:

• Access and correct your personal data.
• Request deletion of your data.
• Opt out of marketing communications.

7. Security

We implement industry-standard security measures including HTTPS encryption, secure authentication via Clerk, and access controls to protect your data.

8. Contact

For privacy concerns, contact us at founder@daandikaanthi.com or write to: Daandi Kaanthi, Uphalda, Srinagar, Uttarakhand 246174, India.